FAQ

  • What is involved with a typical pest control treatment?
  • Upon the arrival of our certified technician, he will start by discussing your current pest concern. He will then make an inspection of the areas that require treatment and service those areas as needed. Our technician will also make any structural or sanitation recommendations that may be required to keep the pest problem from coming back.

  • Do I need to be out of the house?
  • For most of Safegard's pest control services it is okay to be in the home at the time of service. However, if you have any health problems or concerns, you should always check with your health care professional to determine if the treatment should be done. We will be glad to give you any information you would need to know about the products that we use.

  • Will this treatment be a problem for my pets?
  • Pest Control treatments are normally not a problem for healthy dogs and cats. We do recommend that pets be kept out of the treated areas until the material we use has a chance to dry, usually within two to three hours. If you have birds or other exotic pets you will want to check with your veterinarian before service.

  • Do you have a warranty?
  • We do offer a warranty on almost all of our residential pest control services. If a follow-up treatment is needed or requested within a four month period it will be serviced at a reduced rate. Many of our customers take advantage of this warranty by requesting a second service to provide additional pest control protection.

  • Do I have to sign a contract?
  • We do not require any of our residential customers to sign any contract. We firmly believe that when we solve your problem and you feel satisfied with our pest control services then you will call us again when you need us.

  • How soon can you do my service?
  • In most cases we can schedule service and have a certified technician at your home within a day or two. Same day service is also possible depending on the problem.

  • What forms of payment do you accept?
  • We accept cash or checks.


Which pests are bugging you?

 

Odorous House Ants

The body color of these ants will be brown to black. Odorous house ants can be about 1/16" – 1/8" long. These ants are very tiny and they get their name from the "rotten-coconut like" odor given off when this ant is crushed. Colonies may be comprised of several hundred to 100,000 ants. These ants typically establish their colonies outside near a moisture source and survive off of foods high in protein as well as sweets.

   
 

Carpenter Ants

Carpenter ants in our area are primarily a solid black or very dark brown color. Worker ants in the colony can be about 1/8" – ½" in size and the queens can be about ½" -5/8" in size. These ants get their common name from their habits of hollowing out galleries in pieces of wood for nesting purposes. Carpenter ants do not sting, although their bites can lead to swelling and slight pains of the affected area. The worker ants will sometimes expel visible debris consisting of sawdust-like material at the base of window sills, basement or crawlspace sill plates, and baseboards inside your home or workplace. They DO NOT use wood as a food source.

   
 

Mice

House mice can produce offspring all year round with an average life span of about 1 year. Mice are highly curious and are constantly exploring their territory which tends to make them more active at night. Although mice will eat almost anything, they seem to prefer cereal grains and seeds. Their preferred nesting sites are dark, secluded places where there is an abundance of nesting material nearby and little chance of disturbance.

   
 

Spiders

There are over 35,000 discovered species of spiders worldwide, with about 3,000 occurring in North America. Many species of are simple household pests. All spiders are natural predators who feed on other insects and small arthropods. The house spider randomly selects its web sites. If a web does not yield a food source (prey) it is abandoned, another site is selected, and a new web is constructed. Inside structures, house spiders are most likely to be found in upper corners, under furniture, in closets, angles of window frames, basements, crawlspaces, and garages.

   
 

Bees, Hornets, Wasps

Bees, hornets, and wasps, are for the most part a very beneficial group of insects, being the major pollinators of flowing plants and helping to reduce the numbers of many insect nuisance species. However, wasps and hornets can become a nuisance themselves when they establish a nest close to the home or entryway. Because they are considered social insects (they share a common nest) they can become quite defensive and humans should approach them with caution. Do not seal or caulk the opening of the nest because this will complicate the treatment process.

   
 

Roaches

Roaches are usually shy, nocturnal creatures. They can contaminate food and aggravate allergies if larger populations occur. German cockroaches are by far the most common of any roach and can reproduce rapidly. They will be found in dark, moist areas and wherever food is stored or prepared. There are approximately 4,000 living species of cockroaches in the world, but only 70 of them exist in the United States. By far, the most common is the German cockroach.

Elgin, Crystal Lake, Bartlett, Carol Stream, Streamwood, St Charles, Geneva, Batavia, Algonquin, Cary, Lake in the Hills, Carpentersville, Dundee, Gilberts, Hanover Park, West Chicago, Huntley, Marengo, Hampshire, Wayne, Wheaton, and Sleepy Hollow.